» Shipping & Delivery Overview
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USA Shipping Overview
- Residents of the United States
will have their orders shipped with the United States Postal Service.
- Orders within the United States
are shipped Priority Mail with
Delivery Confirmation or First Class Mail.
- If you select Priority Mail your delivery confirmation
# will be emailed to you when your order has shipped.
- Order shipping times are determined by your payment method. Please see information below.
- ELC doesn't make any money on shipping. Prices cover exact shipping total to your destination.
- I ship Monday through Saturday.
International Shipping Overview
- Residents who live outside
of the United States will have their orders shipped International Priority Mail
with the United States Postal Service .
- International shipments do
not have delivery confirmation because it is not offered outside of the US.
- Order shipping times are determined by your payment method. Please see information below.
- ELC doesn't make any money on shipping. Prices cover exact shipping total to your destination.
- I ship Monday through Saturday.
Please Note:
- Certain countries charge additional fees, such as custom fees and independent carrier fees.
- Please contact your local customs office or branch office to find out what kind of fees you can expect before placing your order.
- Please note that refused packages are usually destroyed and not shipped back to ELC. No refund will be given on refused packages.
- Certain countries require signature confirmation upon delivery or may need to be picked up at your countries post office.
- Countries that require signature confirmation or pickup will ship packages back to sender if not signed for or picked up.
- ELC will resend package at customers expense, if package is returned. No refund will be given if shipping expense is refused.
- Custom Fees are your responsibility & can not & will not be paid by Enlightened Libra Creations.
» Your Shipping Options Explained
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Priority Mail Shipping Option
Priority mail is my base method of shipping. Items arrive within 1-3 days after they have been sent.
International Shipping Option
If you live OUTSIDE of the United States of America, you must use this method of shipping. Items will be shipped international air mail or global priority mail.
Express Mail Shipping Option
- Overnight
delivery guaranteed by noon or 3 p.m. to many U.S. destinations, or your money
back.
- Delivery
to most U.S. addresses, including PO boxes and military addresses.
- Available
365 days a year, including Sundays and holidays, to most locations.
- Insured
automatically up to $100 against loss or damage.
- Includes
proof of delivery with signature upon request and tracking information.
International Express Mail Shipping
Option
Select this option if you need your item(s) before 5 pm the following day. You must place your order early (Before 8 am) so I can get to the post office early.
First Class Shipping Option Within The USA
First Class Shipping is great for small items. Usually takes 2-5 days transit time.
» Shipping & Delivery times are based upon your Payment Method.
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Shipping Details for Credit Card, Debit Card & Paypal Direct Transfer Payments
- Orders paid for using a credit card, debit card or PayPal instant transfer will have their item(s) shipped out within 48 hours of receipt of payment.
- I will email you to confirm your item(s) have been shipped & also to give you the delivery confirmation #.
- Delivery times vary upon destination & USPS workload. On average shipments arrive within 2 - 5 business days after they have been shipped.
Shipping Details for Money Order Payments
- Orders paid for using a Money Order will have their item(s) shipped out within 48 hours of receiving the Money Order here at the studio.
- That means if your payment takes 3 days to arrive here at the studio, your order will be shipped within 4 - 5 business days.
- The sooner your payment arrives, the sooner your items will be shipped out.
- I will email you to confirm your payment has arrived & when your item(s) have been shipped & also to give you the delivery confirmation #.
- Delivery times vary upon destination & USPS workload. On average shipments arrive within 2 - 5 business days after they have been shipped.
Shipping Details for Personal Check Payments
Orders paid for using a Personal Check will have their item(s) shipped out within 14 DAYS of receiving the Personal Check here at the studio.
PLEASE NOTE!
- I hold personal checks for 12 days - Till they clear my bank.
- I will ship within 48 hours after the 12th day.
- That means if your payment takes 3 days to arrive here at the studio, your order will be shipped within 14 business days.
- The sooner your payment arrives, the sooner your items will be shipped out.
- I will email you to confirm your payment has arrived & when your item(s) have been shipped & also to give you the delivery confirmation #.
- Delivery times vary upon destination & USPS workload. On average shipments arrive within 2 - 5 business days after they have been shipped.
» Tracking, Customer Service & Ship to Countries
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How to Track Your Order
Please
click here & use your delivery confirmation number in the input box provided .
Countries We Ship To
Canada, Australia, United Kingdom, France, Germany, Argentina, Austria, China, Belgium, Brazil, Hong Kong, Italy, Japan, Mexico, Netherlands, Poland, Singapore, Spain, Switzerland
Customer Service
Customer Service is always available. If there is ever a problem with your order or shipping, please contact me as soon as possible so I can try & rectify the problem. I go above and beyond & will call every post office that has had contact with your package in order to track it down & make sure it arrives safely.
©Enlightened Libra Creations